Merchology Reviews
Merchology has an overall rating of 3.3 based on 181 reviews. Customer feedback on Merchology is mixed: Merchology reviewers highlight positive aspects like wide selection of customizable products, high-quality merchandise, excellent customer service, which strongly appeal to businesses looking for promotional items, organizations needing branded apparel, individuals seeking personalized gifts. However, Merchology is often criticized for its higher prices compared to competitors, occasional shipping delays, limited international shipping options.
181 reviews
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How would you rate Merchology?
All Merchology Reviews (181)
hello_rebecca541
May 08, 2026
"Super easy to reorder"
I liked that it saves my old order, so when I need to get the same stuff again it was really quick. Made the whole reorder thing way easier
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MAXWELL
May 08, 2026
"Embroidery looked great, but I felt a bit ignored"
The embroidery came out really nice and the stitching looks super clean. I just wish the communication had been better, because I kind of felt ignored when I had questions
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Mitchell.crieghton
May 07, 2026
"I ordered a batch of company shirts for…"
I ordered a batch of company shirts for an upcoming event and expected to be waiting a couple of weeks, but they arrived much sooner than that. I really appreciated the clear updates along the way, especially knowing when the order moved into production and when it shipped. The turnaround time was impressive, and it took a lot of stress off my plate since I needed everything ready before the event. I’d definitely order from them again.
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hello_curtis332
April 28, 2026
"Found it, but the site was slow"
I found what I needed, so that was good, but the pages took a while to load. Checkout was also a little confusing and felt like it could be smoother
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COLELLA
April 22, 2026
"The box showed up a little…"
The box showed up a little dented, so I was a bit worried at first. Once I opened it, though, everything inside was wrapped really well and nothing was damaged. Overall, the packaging did its job and the items arrived safe.
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TAYLOR
April 08, 2026
"Not sure the sales rep really helped"
I reached out a couple of times, but the replies were slow and I didn’t really get the help I was looking for. Maybe I just caught them at a busy time, but it was still a bit frustrating.
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Robert_mims85
April 06, 2026
"Not much help tbh"
I reached out for help twice and both times the replies were just kinda vague. Felt like they weren’t really interested in actually fixing the issue, which was frustrating.
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SuzanneAtchison
April 06, 2026
"Fair Price Overall"
The price felt fair overall, nothing too high or surprising — so I was happy with it
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RossSanders
March 29, 2026
"Well... I had a small issue with my…"
Well... I had a small issue with my order and expected it to turn into a hassle, but their support team got back to me quickly and made it really simple to fix. I appreciated how smooth they made the whole thing. I’d definitely order from Merchology again.
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RichardGillis
March 27, 2026
"Shirts were just okay"
I ordered a few company shirts and they looked alright when they first showed up, but the fabric felt kinda thinner than I expected. After just one wash, one of the logos already looked a bit faded, which was dissapointing. Shipping was fine and everything was in the box, so no issues there, but for the price I thought the quality would be better. I probably wouldn’t order these same shirts again.
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natalie1993
March 14, 2026
"We ordered 85 polos and a batch…"
We ordered 85 polos and a batch of quarter zips for our office, and the pricing was better than a few other sites I checked. I was a little nervous about placing such a big order, but everything showed up organized well enough and the logo looked really good. There weren’t any weird surprise charges at the end either, which I appreciated. The only frustrating part was the waiting, it did arrive around the time they said it would, but I was still checking for updates constantly and wishing it would move faster. Overall, for the money, I’d probably use Merchology again for team orders.
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HALE
March 10, 2026
"I was really disappointed when I saw…"
I was really disappointed when I saw the final result because the logo was totally off from what I expected. I understand mistakes can happen, but this is something that should’ve been checked before being sent out. I’d like the company to take responsibility and make it right
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reynaldo.Torres
February 27, 2026
"Overpriced and felt impersonal"
I felt like I paid way too much for what was basic overall. The quality was okay, nothing terrible, but definitely not good enough to justify the price. It also had this kind of empty, no-real-person-there feeling, which made the whole experience feel even less worth it
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Joseph.jenkins
February 13, 2026
"Looks nice at first, but didn’t hold up"
I ordered a logo hoodie from Merchology and it looked good when it showed up. But after just 2 washes, the print started cracking and the fabric felt kinda rough. For what I paid, I really expected it to last a bit better.
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allen1982
February 12, 2026
"Really clear communication"
The communication was super clear and made everything easy to follow. I really appreciated that. Like, suddenly I wasn’t guessing what was going on at all, which was such a relief. Thanks!
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john1977
February 05, 2026
"Really solid delivery experience"
I’ve ordered from Merchology a couple times now, the delivery has been super reliable. I was a little stressed with my last order because we needed the shirts for a work event, but then it actually showed up a day earlier than expected, which was such a relief. Tracking was simple to follow, everything was in the box, and the whole process just felt easy. Happy with it overall.
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Pauline.winsley
February 04, 2026
"Pretty slow support, honestly"
I reached out to customer service and it took way longer than I expected to get a reply. When they finally did respond, it didn’t really fix the issue, at least not in any clear way. I’m sure I was just sitting around waiting for nothing.
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marilynbrown4356
January 22, 2026
"Pretty basic customization"
Customization was okay. It worked fine. I just thought there would be more options to choose from.
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hello_david033
January 15, 2026
"Not Much to Choose From"
The brand selection felt limited. I kept having to explain that I was looking for more options, and it got a little frustrating repeating myself when there just wasn’t much available.
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hello_robert661
January 11, 2026
"Maybe it’s just me, but the shirt..."
Maybe it’s just me, but the shirt looked a bit darker in person than it did in the picture. It’s still okay and I’ll wear it, just not exactly the color I was expecting.
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