happygoose405
April 01, 2023
"Poor service"
Poor service, BAD PRODUCTION, ordered the same hats we got a year earlier for our company and during proofing they asked for more money claiming it was a high thread count, asked them what options we had to lower thread count, without asking for approval they simply shrunk the logo and produced the hats and shipped.
beautifulswan648
April 01, 2023
"Poor service"
Poor service, BAD PRODUCTION, ordered the same hats we got a year earlier for our company and during proofing they asked for more money claiming it was a high thread count, asked them what options we had to lower thread count, without asking for approval they simply shrunk the logo and produced the hats and shipped.
silverbear166
March 06, 2023
"All the 1 star reviews are all you…"
All the one star reviews are all you need to read. Wish I came across this before I ordered. Service was beyond atrocious. Then after deciding to cancel because of non-responsiveness was told I couldn't because products were already ordered from mfg. Seemed like a very canned response because they likely encounter cancelations often.
silverkoala530
March 06, 2023
"All the 1 star reviews are all you…"
All the one star reviews are all you need to read. Wish I came across this before I ordered. Service was beyond atrocious. Then after deciding to cancel because of non-responsiveness was told I couldn't because products were already ordered from mfg. Seemed like a very canned response because they likely encounter cancelations often.
angrymeercat407
November 09, 2022
"Great products, but TERRIBLE customer service!"
Great products, but terrible customer service! I've worked with them for three consecutive years for our yearly staff training. The products have been great, but the customer service has been terrible. This year, the assigned "merchologist" will not return phone calls or emails.
NoelleKelley
November 09, 2022
"Great products, but TERRIBLE customer service!"
Great products, but terrible customer service! I've worked with them for three consecutive years for our yearly staff training. The products have been great, but the customer service has been terrible. This year, the assigned "merchologist" will not return phone calls or emails.
goldenfish828
November 01, 2022
"Exceeded Expectation"
Easy to work with, pricing was fair, and quality exceeded expectations
Audrey.Elliott
October 25, 2022
"Must not need any business"
I asked for a mock up design prior to ordering. I was told they would have it back in 24-48 hours. I followed up a week later without any response. I started a chat and was told the rep was on vacation that day. I asked for someone else to help. When the rep returned he didn't address the mock up, but asked quantity of hats I wanted. 2 weeks after that and still no response. I had a chat today with a different rep and was told it needed to be escalated to a manager, but all managers were on lunch and would contact me when they returned. I still have yet to receive a mock from my initial contact. Literally a hat with a company logo and my name.
"Must not need any business"
I asked for a mock up design prior to ordering. I was told they would have it back in 24-48 hours. I followed up a week later without any response. I started a chat and was told the rep was on vacation that day. I asked for someone else to help. When the rep returned he didn't address the mock up, but asked quantity of hats I wanted. 2 weeks after that and still no response. I had a chat today with a different rep and was told it needed to be escalated to a manager, but all managers were on lunch and would contact me when they returned. I still have yet to receive a mock from my initial contact. Literally a hat with a company logo and my name.
silverduck563
October 13, 2022
"Horrible communication"
Horrible communication. Completed an order with them on behalf of my Physician Assistant class that went anything but smooth between poor communication, shady price changes, and poor quality items. Our "Patagonia" 1/4 zips were the cheapest fleece material I've seen with the logo slapped on, and they didn't even have pockets.
bigbird296
October 13, 2022
"Horrible communication"
Horrible communication. Completed an order with them on behalf of my Physician Assistant class that went anything but smooth between poor communication, shady price changes, and poor quality items. Our "Patagonia" 1/4 zips were the cheapest fleece material I've seen with the logo slapped on, and they didn't even have pockets.
LouisRichardson
September 02, 2022
"Ordered 12 hats"
Ordered 12 hats, which was minimum purchase. Had a hard time finding my boyfriends favorite hats, in his size, so I just wanted the hats, no logo or anything. They said they couldn’t do it. I literally was paying their normal price and all they had to do was box and ship. Ultimately had to cancel the order. Very weird experience.
AidenBrown
September 02, 2022
"Ordered 12 hats"
Ordered 12 hats, which was minimum purchase. Had a hard time finding my boyfriends favorite hats, in his size, so I just wanted the hats, no logo or anything. They said they couldn’t do it. I literally was paying their normal price and all they had to do was box and ship. Ultimately had to cancel the order. Very weird experience.
ThomasAustin
August 13, 2022
"This company doesn't exist"
This company doesn't exist
No one ever answers the phone, e-mail, or picks up a voicemail. Don't buy anything online from them
ChadChambers
August 05, 2022
"Do not waste your time and money!"
Do not waste your time and money!
Waited almost three months for sample shirts to be delivered. Through this time they said they didnt know where it was but shouldnt be too much longer. Website states samples will be dispatch within 5-7 working days and we had dispatch in 2.5 months! Come to place and order only to be told now the top has been discontinued and no more stock is available. This isnt noted on the website or when purchasing as SAMPLES! Customer service was horrible and really couldnt care less about how long or the fact that they are selling samples of stock no longer in production.